Rental Policies at Grand True Value Rental

Rental period

Party items are rented on an "event" basis.

NOTE: RENT CHARGED FOR ALL TIME OUT. For you to get the best value for your money, return all items on or before the agreed return date and time on your rental contract.


A valid driver’s license and 2 working phone numbers are required for ALL rentals.


Payment is required when order is picked up or reservation is made (excluding open account customers). A reservation must be paid in full at least 24 hours before the time of pickup. We accept Visa and Master Card, cash, check, or debit card with Visa or Master Card emblem. When paying with cash, check or debit card, a valid credit card is needed for pre-authorization; otherwise, a cash deposit is required. Deposits vary per item.


Some, not all, rental items require a deposit. A deposit is required in the form of valid credit card, check, or cash deposit. If deposit is paid with a check, it will be returned no earlier than 21 days after the date the check was written.


The renter is responsible for any damage caused by abuse, theft, burglary, misuse, loss, intentional or unintentional damages or damage incurred during transportation of the rented item(s).


Please call for item availability. Reservations are welcome and suggested to secure rentals. We take payment at the time of reservation (excluding open account customers). A cancellation fee may be charged on all cancellations of reservations.


Prices are subject to change. Please call or submit an online request for price quotes. All rental charges are for time out, whether used or not. If equipment does not function properly notify Grand True Value Rental immediately. No credits or adjustment will be made unless we are notified as soon as the problem is encountered. Grand True Value Rental is not responsible for operator errors or unsuitable conditions at site.

Delivery and Pickup

Delivery and pickup are available at reasonable rates on all equipment, including inflatables. Please call for the charge to your specific location.

Cleaning Fees

Equipment is sent out clean and is to be returned clean. A cleaning charge will be added if equipment is returned dirty.

Note: These policies do not supersede what is stipulated in the signed rental contract.